Error Code 0xc00000e: What It Is and How to Fix It

What to do when you get this Windows error

Error code 0xc00000e is a Windows error caused by either corruption of your file structure or, more rarely, a physical disconnection of a component in your computer. It's a common error code in all forms of Windows from Windows Vista onwards, although how it's presented and the language used to describe the error varies slightly.

Information in this article applies to computers running Windows 10, 8, 7, and Vista.

How Does Error Code 0xc00000e Appear?

Error code 0xc00000e appears when you try to boot your computer. It takes one of two forms:

  • A black screen with "Windows Boot Manager" across the top in a grey banner. It states, "The selected entry could not be loaded because the application is missing or corrupt."
  • A blue screen with the headline "Your PC Needs To Be Repaired" with the text "A required device isn't connected or can't be accessed."

What Causes Error Code 0xc00000e?

The language of the error on some devices serves as a source of confusion, leading some people to believe a printer or other accessory is causing the problem.

However, the error is usually caused by a problem in the Boot Configuration Database. Think of the BCD as a "to-do list" that your computer follows to start and have Windows available for you to use. These files can be corrupted or misconfigured. Without a correct list—and all the items mentioned in that list—the computer stalls. This is why you continue to see the error no matter how often you restart your computer.

A smashed keyboard
Johanna Parkin/Getty Images 

How to Fix Error Code 0xc00000e

The most effective tool for preventing this error is to correctly shut down your computer every time you're done with it. However, if you experience the error, there are several fixes available to help you with it.

Advanced Startup Options in Windows 10 and 8 replaced the System Recovery Options menu in Windows 7 and Vista.

  1. Check for loose connections. Turn off your computer and check each connection or part to make sure it isn't loose, particularly if you recently performed repairs on it. While unlikely, it's worth ruling out this cause first.

  2. Use your recovery tool. You may need to change the boot order on your PC to run the recovery tool from a USB device.

  3. Use System Restore. System Restore allows you to "turn back" your machine to a previous set of settings. You may lose some data in doing so and need to redownload and reinstall any programs or updates you previously put on your machine.

  4. Use the command prompt. To run BCD repairs, select Command Prompt in the Advanced Options menu (Windows 10 and 8) or System Recovery Options menu (Windows 7 and Vista) and enter this code:


    Choose Y when prompted.

  5. Run the checkdisk command. To repair files from the Command Prompt, enter:

     CHKDSK C: /r /f 

    and press Enter. This repairs corrupted files on your computer.

  6. Restore the boot files to default. From the Command Prompt, enter:

    DISM /Online/Cleanup-Image/RestoreHealth sfc/scannow 

    and run the commands.

  7. Perform a fresh install of Windows. Boot your recovery tool or installation media and choose Install Now. This operation completely wipes your PC and removes all data, so only perform it if you have no other options.

Errors Similar to Error Code 0xc00000e

Errors you may encounter with similar solutions include 0xc0000467, described as "The file is temporarily unavailable"; 0xc000000f, described as "file not found"; and 0xc0000001, presented as "The requested operation was unsuccessful."