Error 0x80070570: What It Is and How to Fix It

It can happen to any Windows user

The 0x80070570 error code is a common error message on computers, laptops, and tablets with the Windows 10 operating system. However, it's also been known to appear on computers with Windows 8.1, Windows 8, Windows 7, and older. Here's a breakdown of what the error is and how to deal with it.

How the 0x80070570 Error Code Appears

This message usually appears when an error occurs during the initial installation of a Windows operating system or during the update of one that's already installed. The 0x80070570 error message has also been known to appear while moving files from one drive to another.

Depending on the specific cause of the error alert, the text of the message will differ, as it usually explains the problem in detail.

For example, a message may say:

  • Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available and restart the installation. Error code: 0x80070570

No matter what the body of the alert says though, it always ends with:

  • Error code: 0x80070570
computer-error.jpg
Edouard / Creative Commons / Flickr

Cause of Error Code 0x80070570

An appearance of the 0x80070570 error code is usually triggered by a missing or corrupted file. A damaged or faulty drive can also cause the 0x80070570 message to appear, as this can prevent your Windows computer from reading the required files correctly.

When the error message appears during a Windows operating system installation or upgrade, the cause is typically a corrupted installation file that may have been created by problems on the server side of the download or an unstable or weak internet connection on your side.

How to Fix 0x80070570 Error

Because the cause of an 0x80070570 error can be difficult to pinpoint, it's worth working through all of these potential solutions in order until the problem is resolved.

  1. Restart your computer. Restarting a computer often fixes random tech problems and should be the first thing you try.

    Before restarting your computer, save all your open files and quit any open apps or programs. This way, you won't lose any progress or content.

  2. Perform a Windows update. In addition to giving you access to the latest Windows features and security improvements, the Windows update process also performs a system-wide scan and fixes any glitches or bugs that it finds.

  3. Re-download the Windows update. If the 0x80070570 error appeared during the Windows update process, restart your computer and manually force a Windows update. To do so, select Start Menu > Settings > Update & Security > Check for update.

    When performing the Windows update again, avoid using apps or programs that require access to the internet so the connection is the strongest it can be. If you're on a metered connection, consider switching to a faster Wi-Fi or wired connection for a stable download experience.

  4. Retry the app installation. Similar to the above advice, sometimes retrying a Windows 10 app update or installation will work, so it's worth trying at least a second or third time before looking for an alternative fix.

  5. Check the disk for damage. If you're installing software from a CD, DVD, or Blu-ray disk, check the disk for damage or dirt. A scratched or grimy disk can make it difficult for a disk drive to read its contents and can trigger the 0x80070570 alert.

    When cleaning a dirty disk, avoid making circular motions with the cloth. If the disk is scratched, there are a variety of ways to repair it, from using toothpaste or a banana peel to covering it with peanut butter and wax. You may also need a professional CD repair kit.

  6. Download the file again. If you get the 0x80070570 error after opening a file you downloaded, it may be corrupted or incomplete. Download it again and make sure the download completes properly.

    An easy way to check if a file has downloaded completely is to check its file size. Many websites list the total size of the files they have available for download. To cross-reference this with the downloaded file, right-click its icon on your computer, then select Properties.

  7. Check official channels. Sometimes apps and video game developers release installation files that are corrupted or not uploaded properly. Usually, the associated individuals or companies post about these occurrences on their official Twitter and Facebook accounts. If this is the case, wait until a fixed installation file is published.

  8. Check your hard drive for errors. Sometimes a damaged drive can be behind a 0x80070570 error message.

    Use this method to scan local drives and external drives or storage devices connected to your computer from a USB port.

  9. Ask for a new copy. If the file was sent to you from someone else in an email and you can't open it due to the 0x80070570 error message, ask the sender to re-upload the file to a new email and send it to you again.

    When doing this, ask the sender not to resend the same email, but to manually re-upload the attachment. The file was likely corrupted the first time it was uploaded.

  10. Quit the app. If you have trouble opening a file you downloaded from an app such as WhatsApp, Telegram, Line, or Facebook Messenger, quit the app, restart your computer, open the app, and download the file again.