Error 0x80070570: What It Is and How to Fix It

It can happen to any Windows user

Chalk drawing of an error alert message on a laptop.

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The 0x80070570 error code is a common error message on computers, laptops, and tablets running the Windows 10 operating system, but it's also been known to appear on those running Windows 8.1, 8, 7, and older. Here's a breakdown of what the error is and how to deal with it.

How the 0x80070570 Error Code Appears

This message usually pops up when an error occurs during the initial installation of a Windows operating system or during the update of one that's already installed. The 0x80070570 error message has also been known to appear while moving files from one drive to another.

Depending on the specific cause of the error alert, the actual text of the message will differ, as it usually explains in a fair bit of detail what the problem is.

For example, a message may say, "Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available and restart the installation. Error code: 0x80070570"

No matter what the body of the alert says though, it will always end with, "Error code: 0x80070570"

Cause of Error Code 0x80070570

An appearance of the 0x80070570 error code is usually triggered by a missing or corrupted file. A damaged or faulty drive can also cause the 0x80070570 message to appear, as this can prevent your Windows computer from reading the required files correctly.

When appearing during a Windows operating system installation or upgrade, the cause is typically a corrupted installation file that may have been created by problems on the server side of the download or an unstable or weak internet connection on your side.

How to Fix 0x80070570 Error

Because the cause of an 0x80070570 error can be rather difficult to pinpoint, it's worth working through all of these potential solutions in order until the problem resolves itself.

  1. Restart your computer. An oldie but a goodie, restarting your computer can often fix even the most random of tech problems and should be the first thing you try.

    Before restarting your computer, make sure to save all of your open files and quit any open apps or programs so you don't lose any progress or content.

  2. Perform a Windows update. In addition to giving you access to all of the latest Windows features and security improvements, the Windows update process will also perform a system-wide scan and fix any glitches or bugs that it finds.

  3. Re-download the Windows update. If the 0x80070570 error appeared during the Windows update process, restart your computer and manually force a Windows update.To do so, select the Start Menu > Settings > Update & Security > Check for update.

    When performing the Windows update again, avoid using any other apps or programs that require access to the internet so the connection is the strongest it can be. If you're on a metered connection, consider switching to a faster Wi-Fi or wired connection for a more stable download experience.

  4. Retry the app installation. Similar to the above advice, sometimes simply attempting to retry a Windows 10 app update or installation will work, so it's worth trying at least a second or third time before trying to find an alternative fix.

  5. Check the disk for damage. If you're trying to install software from a CD, DVD, or Blu-ray disk, check the disk for damage or dirt. A scratched or grimy disk can make it very difficult for your disk drive to read its contents and can trigger the 0x80070570 alert.

    When cleaning a dirty disk, avoid making circular motions with your cloth. If the disk is scratched, there are a variety of ways to repair it, from using toothpaste or a banana peel to covering it with peanut butter and wax. You may also need a professional CD repair kit.

  6. Download the file again. If you get the 0x80070570 error after trying to open a file you downloaded, it may be corrupted or incomplete. Try downloading it once again, making sure the download completes properly.

    An easy way to check if a file has downloaded completely is to check its file size. Many websites will list the total size of the files they have available for download. To cross-reference this with the downloaded file, right-click its icon on your computer, then select Properties from the pop-up menu.

  7. Check official channels. Sometimes an app or video game developer will unintentionally release installation files that are corrupted or not uploaded properly. Usually, the associated individuals or company will post about such an occurrence on their official Twitter and Facebook accounts. If this is the case, you'll most likely need to wait until a fixed installation file is published.

  8. Check your drive for errors. Sometimes a damaged drive can be behind a 0x80070570 error message. To check if any of your drives are damaged and to repair them, open File Explorer, right-click the drive that's giving you the 0x80070570 error message, then select Properties > Tools > Check > Scan drive.

    You can use this method to scan both local drives and external drives or storage devices connected to your computer via a USB port.

  9. Ask for a new copy. If the file you're trying to access was sent to you from someone else via email and you're unable to open it due to the 0x80070570 error message, ask the sender to re-upload the file to a new email and send it to you again.

    When doing this, it's important you ask the sender not to just resend the same email, but to manually re-upload the attachment as well. The file likely got corrupted the first time it was uploaded.

  10. Quit your app. If you're having trouble opening a file you've downloaded from an app such as WhatsApp, Telegram, Line, or Facebook Messenger, quit the app, restart your computer, open the app, and download the file again.