How To Fix It When You Can't Change Google Assistant's Voice

Three reasons why this happens and how to fix it when it does

A woman can't change Google Assistant's voice on her phone.

 Supawit Pakchawakit / Getty Images

Google Assistant is a virtual assistant that uses some pretty cool technology called Google DeepMind to sound incredibly realistic. It even allows you to select from several voice options, including male and female options, and several different accents. If you find that you can't change Google Assistant's voice, it's usually due to a conflict with the language settings on your phone.

What Can Prevent You From Changing Google Assistant’s Voice?

When you can't change Google Assistant's voice, the problem is usually related to your language settings. There are two important language settings: your phone's system language, and the input language that Google Assistant uses to understand you.

If you have your language set to any language that's compatible with Google Assistant, you'll see the option to change the Google Assistant's voice. However, the reality is that setting the system language to anything but English (United States) can prevent you from actually changing its voice.

If you have your system language set to an incompatible language, like English (Jamaica) for example, you won't see the option to change your Google Assistant's voice at all.

Google Assistant should allow you to change its voice as long as the input language is compatible, but there are cases where it simply won't. If you have your system language set to English (United States), and you still can't change Google Assistant's voice, you'll also need to set your Google Assistant input language to English (United States.)

If none of that works, then there might be a problem with your Google app, or a bug that prevents Google Assistant from working correctly on your phone.

How to Change Your Android System Language To Change Google Assistant's Voice

When you aren't able to change your Google Assistant's voice, the first step to fix the problem is to change the system language of your phone to English (United States.)

Here's how to change the system language on an Android phone:

  1. Open the Settings app, and tap System.

    A screenshot of the Android settings app.
  2. Tap Languages & input.

    A screenshot of the Android system settings menu.
  3. Tap Languages.

    A screenshot of the Android languages and input screen.
  4. If English (United States) isn't present on this screen, tap Add a language.

    A screenshot of the Android language preferences screen.
  5. Tap English (United States).

    A screenshot of the Android add a language menu.

    After you've added English (United States), you may find that you are able to stop after this step and change Google Assistant's voice. If you still can't, you'll need to remove conflicting languages. To save time, you may want to continue with these instructions and remove any additional languages at this time.

  6. Tap (three vertical dots).

    A screenshot of the Android language preferences menu.
  7. Tap Remove.

    A screenshot of the Android language removal option.
  8. Tap each language you want to remove, then tap the garbage can icon.

    A screenshot of the Android language removal screen.

    Every language that has a check mark next to it will be removed in the next step.

  9. Tap OK.

    A screenshot of the Android language removal confirmation.
  10. Check to see if you are able to change your Google Assistant's voice. If you aren't, you'll have to change your Google Assistant input language as well.

How to Change Your Google Assistant Input Language to Change Google Assistant's Voice

The next step is to make sure that your Google Assistant input language is set to English (United States.) While there are a number of languages that are compatible with Google Assistant, selecting anything other than English (United States) can prevent you from selecting different Google Assistant voices.

  1. Open Google Assistant, and tap your user icon.

    A screenshot of Google Assistant.

    In older versions of Google Assistant, you need to tap the blue inbox icon then tap the (three vertical dots) icon instead of your user icon.

  2. Tap Settings.

    A screenshot of the Google Assistant user popup menu.
  3. Tap Assistant.

    The Google Assistant menu.

    In older versions of Google Assistant, you will need to tap Preferences.

  4. Tap Languages.

    A screenshot of the Google Assistant user options menu.
  5. If English (United States) isn't in the list, tap the language that is in the list.

    A screenshot of the Google Assistant languages menu.
  6. Tap English (United States).

    A screenshot of the Google Assistant input langues screen.

    All of the languages in this list technically work with Google Assistant. However, you may need to set your input language to English (United States) to be able to change your Google Assistant's voice.

  7. Check to see if you are able to change your Google Assistant's voice.

How to Change Google Assistant's Voice

After you have set both your Android system language and your Google Assistant input language to English (United States), you should be able to change your Google Assistant's voice to any of the available options.

Screenshots of the old and new Google Assistant voice menus.

How to Reset Google Assistant to Restore the Voice Selection Option

If you still aren't able to select a new voice for your Google Assistant, then the last thing you can try is to restore your Google app to its factory original state. This process removes any potentially corrupt data in the app and also uninstalls any updates that you have installed in the past. Once you have completed this process, you can then download and install the latest Google app updates.

Here's how to restore your Google app to a factory state:

  1. Open the Settings app, and tap Apps & notifications.

    A screenshot of the Android settings app.

    If you have an older version of Android, you might have to tap Apps instead.

  2. Tap Google.

    A screenshot of the Android apps and notifications menu.
  3. Tap Storage.

    A screenshot of the Google app info screen.
  4. Tap Clear Cache, then tap Clear Storage.

    A screenshot of the Google app storage screen.

    If you have an older version of the Google app, you might have to tap Manage Storage instead.

  5. Tap Clear All Data.

    A screenshot of the Google app storage menu.
  6. Tap OK.

    A screenshot of the Google app delete all data confirmation.
  7. Tap the back arrow.

    A screenshot of the Google app storage screen.
  8. Tap Disable.

    A screenshot of the Google app info screen.
  9. Tap Disable App.

    A screenshot of the Google app disable confirmation.

    Do not leave the Google app disabled. Make sure to complete the following instructions to reenable the Google app, or your phone might not work correctly.

  10. Tap OK.

    A screenshot of the Google app factory restore confirmation.
  11. Tap Enable.

    A screenshot of a disabled Google app.

    You might be able to change your Google Assistant's voice after enabling the Google app. If you can't, then complete the following instructions to update your Google app.

  12. Scroll down, and tap App details.

    A screenshot of the Google app info screen.
  13. Tap Update.

    A screenshot of the Google app needing an update.
  14. Wait for the update to finish, then check to see if you're able to change your Google Assistant's voice. If you still aren't, you'll have to wait for Google to issue a patch to fix your problem. You can visit the official Google Assistant support forum for additional information and report your problem.