How to Fix It When You Can't Change Google Assistant's Voice

Three reasons why this happens and how to fix it

As a virtual assistant, Google Assistant can engage in two-way conversations to confirm and receive voice commands. You can select from several options for the Google Assistant voice, including male and female options, as well as various accents. If you find that you can't change the Google Assistant voice, it's likely a conflict with the language settings on your phone.

What Prevents You From Changing the Google Assistant Voice?

If the option to change the Google Assistant voice is not listed, then the problem is usually related to the language settings on your device. There are two important language settings: the language of the phone operating system (OS), and the input language that Google Assistant uses to understand you.

The primary language or dialect of the OS must be covered under the Google Assistant language options. If it's not, the option to change the Google Assistant voice will not appear. If, for example, the OS language is set to English (Ireland), you won't see the option to change the Google Assistant voice in the settings menu of the Google Assistant app. If the OS system language is set to English (United States), and you still can't change the Google Assistant voice, set the Google Assistant input language to English (United States).

If that doesn't work, there may be a problem with the Google app or a bug that prevents Google Assistant from working correctly on your phone.

How to Change the Operating System Language

If you are unable to change the Google Assistant voice, the first step to fix the problem is to change the system language of your phone to English (United States).

Android Device

Here's how to change the system language on an Android device. (Scroll down for iOS instructions.)

  1. Open the Settings app, then select System.

    The Android settings app
  2. Select Languages & input.

    The Android system settings menu
  3. Select Languages.

    The Android languages and input screen
  4. If English (United States) isn't present on this screen, select Add a language.

    The Android language preferences screen
  5. Select English (United States).

    The Android add a language menu

    Return to the Google Assistant app to see if the Assistant Voice option is listed in the Settings > Assistant menu. If it is, you can change the voice. If it isn't, continue with the following instructions to remove secondary languages from the OS.

  6. Select the menu icon indicated by three vertical dots ().

    The Android language preferences menu
  7. Select Remove.

    The Android language removal option
  8. Tap each language you want to remove, then select the trash can icon to delete those languages.

    The Android language removal screen

    Every language that has a checkmark next to it will be removed in the next step.

  9. Select OK.

    The Android language removal confirmation
  10. Check to see if you are able to change the Google Assistant voice. If you aren't, change the Google Assistant input language.

iOS Device

Here's how to change the system language on an iOS device:

  1. Open the Settings app, and select General.

  2. Select Language & Region.

  3. Select iPhone Language. On an iPad, select iPad Language.

    iOS Language Settings
  4. Select English (US).

    Return to the Google Assistant app to see if the Assistant Voice option is listed in the Settings > Assistant menu. If it is, you can change the voice. If it isn't, continue with the following instructions to remove secondary languages from the OS.

  5. Return to the Language & Region menu.

  6. Select Edit.

  7. Select the red dash icon next to each language that is not English (US), then select Delete.

    iOS Remove Language
  8. Select Done.

  9. Check to see if you are able to change the Google Assistant voice. If you aren't, change the Google Assistant input language.

How to Change the Google Assistant Input Language to Change the Google Assistant Voice

The next step is to make sure that the Google Assistant input language is set to English (United States.) While there are a number of languages that are compatible with Google Assistant, selecting anything other than English (United States) may block the option to choose a different Google Assistant voice.

  1. Open Google Assistant, then select your user icon.

    In older versions of Google Assistant, select the blue inbox icon, then select the menu icon indicated by three vertical dots () instead of your user icon.

    Google Assistant
  2. Select Settings.

    The Google Assistant user pop-up menu
  3. Select Assistant.

    In older versions of Google Assistant, select Preferences.

    The Google Assistant menu
  4. Select Languages.

    The Google Assistant user options menu
  5. If English (United States) isn't on the list, select the language that is on the list.

    The Google Assistant languages menu
  6. Select English (United States).

    The Google Assistant input langues screen

    All the languages in this list work with Google Assistant. However, you may need to set the input language to English (United States) to change the Google Assistant voice.

  7. Check to see if you can change the Google Assistant voice under the Settings > Assistant menu of Google Assistant.

How to Change the Google Assistant Voice

After you set both the OS language and the Google Assistant input language to English (United States), you can change your Google Assistant voice to any of the available options.

The old and new Google Assistant voice menus

How to Reset Google Assistant to Restore the Voice Selection Option

If you still aren't able to select a new voice for Google Assistant, the last thing to try is to restore the Google app to its factory settings. This process removes any corrupt data in the app and uninstalls any updates you might have installed. After you complete this process, download and install the latest Google app updates.

Here's how to restore your Google app on an Android device:

This option is not available on iOS devices, though you can delete the Google Assistant app, then re-download it from the App Store.

  1. Open the Settings app, then select Apps & notifications.

    On older versions of Android, you may have to select Apps instead.

    The Android settings app
  2. Select Google.

    The Android apps and notifications menu
  3. Select Storage.

    The Google app info screen
  4. Select Clear Cache, then select Clear Storage.

    On older versions of the Google app, you may have to select Manage Storage instead.

    The Google app storage screen
  5. Select Clear All Data.

    The Google app storage menu
  6. Select OK.

    The Google app delete all data confirmation
  7. Select the back arrow to return to the App info menu.

    The Google app storage screen
  8. Select Disable.

    The Google app info screen
  9. Select Disable App.

    The Google app disable confirmation

    Do not leave the Google app disabled. Make sure to complete the following instructions to reenable the Google app, or your phone may not work correctly.

  10. Select OK.

    The Google app factory restore confirmation
  11. Select Enable.

    A disabled Google app

    You may be able to change the Google Assistant voice after enabling the Google app. If you can't, complete the following instructions to update your Google app.

  12. Scroll down, and select App details.

    The Google app info screen
  13. Select Update.

    The Google app needing an update
  14. Wait for the update to finish, then check to see if you're able to change the Google Assistant voice. If you can't, wait for Google to issue a patch to fix the problem. Visit the official Google Assistant support forum for additional information or report your problem.