Apple Watch Not Pinging iPhone? How to Fix the Problem

Restore your pings with these fixes

If your Apple Watch isn't correctly working with your iPhone, and you're not able to ping between the two devices, the problem can be incredibly irritating and frustrating. However, whether it's a matter of communication issues with your iPhone or something as simple as an incorrect setting, it doesn't have to be a permanent problem.

Why Is My Apple Watch Not Pinging My iPhone?

The Ping function means you can easily find your iPhone using your Apple Watch, so if this function isn't working, it can be intensely frustrating. Here's a look at reasons why your Apple Watch might not be pinging your iPhone. 

  • Your connection has dropped. Your iPhone and Apple Watch use Bluetooth and Wi-Fi to communicate with each other. If there's an issue with either, it's not possible to ping your iPhone. 
  • Airplane Mode is activated. If Airplane Mode is activated on your iPhone, the Wi-Fi connection is dropped, meaning the two devices can't connect. 
  • Your software is outdated. If you haven't updated either your iPhone or Apple Watch in a while, it may affect the connection. Update them both to the latest software for the best compatibility. 

How Do I Fix My Apple Watch Ping?

If you've figured out why your Apple Watch ping isn't working correctly, there are simple ways to fix it. Here are some methods to try.

Some of these tips require you to have access to both devices, which may not be relevant if you're trying to use the Apple Watch to find your iPhone.

  1. Check your connection. Check that your Apple Watch and iPhone are correctly connected and working properly. If need be, resync your Apple Watch to correct the issue.

  2. Switch off Airplane Mode. If your iPhone is in Airplane Mode, it can't communicate via Wi-Fi, which means it can't communicate with your Apple Watch. Switch the mode off to restore the connection.

  3. Restart your devices. Restart your Apple Watch and iPhone to fix many common issues.

  4. Update your software. Update both your Apple Watch and iPhone to the latest software to fix any bugs that may occur with the ping feature.

  5. Reset your iPhone network settings. Go to Settings > General > Reset > Reset Network Settings to reset your iPhone network settings, and then restart the phone. Sometimes, this can fix many connection issues. 

Why Is My Apple Watch Not Alerting Me of Messages?

While pinging is a slightly different issue than your Apple Watch not alerting you to messages, it's important to know why that might be a problem. To figure out how to fix the issue, it's useful to troubleshoot why it might be occurring. Typically, message alerts aren't arriving for fairly simple reasons.

  1. Check if Do Not Disturb or Airplane Mode is switched off. Check your Apple Watch's Control Center to confirm that both modes are switched off on your device. If either is activated, you won't receive any messages or other notifications (by intention). 

  2. Check your connection. Check that the connection between your Apple Watch and iPhone is stable and working. If the connection has dropped, you won't be able to receive messages on your Apple Watch. 

  3. Re-pair your devices. If the connection between the two devices isn't correctly working, try re-pairing or resyncing your Apple Watch.

  • What does the icon look like for pinging my iPhone from my Apple Watch?

    The Ping iPhone icon is on your Apple Watch Control Center. It looks like an iPhone that's emitting noise from both sides.

  • How do I ping my iPhone from my Apple Watch?

    To ping your iPhone from your Apple Watch, swipe up from the bottom of the Watch face to open the Control Center and select the Ping iPhone icon (looks like an iPhone emitting noise). Your iPhone will emit a sound. If you don’t hear the sound, your iPhone is not nearby or not connected to your Watch.

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