Is Your Android Phone Speaker Not Working? Try These Fixes

Get that sound pumping again

Androids

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There's nothing more annoying than when you're trying to talk handsfree but your phone speaker stops working. If you find your Android's phone speaker is not working, try these 12 suggestions for troubleshooting.

Turn on the Speaker

Android call speaker enabled

Let’s start with some of the easier things to look at. When in a call and you can’t hear anyone on the other end, check to see if the speaker is enabled. If it is activated, the Speaker icon should be green or highlighted. To enable it, tap the Speaker icon so it lights up.

Another indicator this is most likely the issue is if you can hear the other person through the earpiece.

Turn up In-Call Volume

Android in call volume

If the speaker shows it is enabled, the volume may be turned down too low. Try pressing the Volume Up key on your phone. This tends to be on the left-hand side of most phones. When pressing this, you should see a volume level indicator. You can increase the volume with the button or by sliding the volume indicator to the right until you hear the other person speaking.

The only way to test and set the call volume is for you to be in a call. A good test call would be calling your voicemail.

App Sound Settings

Smartphone with earbuds plugged into it.

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If you don't hear sound in other applications, check the app’s sound settings. You might have the sound muted, or turned down low within the app.

Some apps, such as Facebook, allow you to mute the sound separately from the main volume control.

Check Media Volume

alt mixer

If you’re still not hearing anything, verify the media volume isn’t turned down or off. To accomplish this:

  1. Open Apps.
  2. Tap Settings.
  3. Tap Sounds and vibration.
  4. Tap Volume.
  5. Move the Media slider to the right to increase volume.
  6. Tap Volume.
  7. Move the Media slider to the right to increase volume.

Alternatively, you can get to the Volume settings by pressing Volume up or Volume down, then at the top right, tap the down arrow to reveal the sound mixer settings.

Do Not Disturb Enabled

do not disturb settings

This handy feature could be the culprit for no sound.

  1. To get to this setting, go to Settings > Sounds and vibrations, then check to see if Do not disturb is turned on. Alternatively, swipe down from the top menu and tap Do not disturb. You should see a notification below it to tap for further settings.
  2. If Do not disturb is turned on, tap this setting to see what sounds have been disabled.
  3. Tap Allow exceptions.
  4. You will have 3 choices for exceptions: No exceptions, Alarms only, and Custom.
  5. If yours is set to No exceptions, then sound will be disabled and you'll have to either turn off Do not disturb or set it to either Alarms only or Custom to pick what sounds you want.

Android Marshmallow uses Total silence, Alarms only, and Priority only for options. Select options other than Total silence to turn sound back on.

Headphones Plugged In

earbuds

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Most Android phones will automatically disable the external speaker when headphones are plugged in. This could also be the case if your headphones aren’t completely seated in the audio jack. To test, unplug your headphones and play a test sound, some music audio, or make a test call. Remember to enable the speaker.

Sound Physically Muffled

cellphone case

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Some phone holsters or cases have been known to muffle the sound. Try removing your Android phone from its case, then test sound. You should notice immediately if sound improves.

Time to Reboot

reboot cellphone

While this may seem like a trivial step, a reboot will often clear up any software glitches that may have disabled your sound. Press and hold the power key until you see three options on your screen: Power off, Restart, and Emergency mode. Tap Restart to reboot your phone.

Power Off

cellphone

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You may have to take the reboot process even further. Your phone may have some physical issue that requires powering it off and on. Follow the steps detailed above but tap Power off. Once you power your phone back on, you should be able to easily test your sound with your favorite app.

Some phones have audio during the boot up process, so it may be immediately known if this helped.

Reinsert Battery

cellphone battery

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Not all phone models have removable batteries, but if yours does, removing and reinserting the battery is a good way to completely reset the phone without wiping your data. Consult your cell phone manufacturer’s manual or website for details.

Dirty Speaker

cellphone speaker

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The speaker is bound to get dirty or clogged, and a bit of cleaning could be just the thing to hear sounds clearly again from your phone speaker. While this step may not be for the novice, it's highly suggested you consult your cell phone manufacturer’s manual or website for details. Or, if you aren’t comfortable, see your smartphone dealer.

To clean the speaker, first make sure the phone is off and the battery has been removed, provided it's removable. Use a can of compressed air to blow quick bursts into the speaker. You should see some lint and other debris after blowing it out. You may also be able to blow through the speaker without opening the case. If so, make certain the phone is off first.

Do not attempt this if you aren’t familiar with smartphone hardware or it’s under warranty.

Reset Settings

reset settings

Before you take your phone back to the store, there's one last thing you can do to clear up audio issues in the speaker. By resetting your phone’s settings to the default, you can eliminate any app or software setting that may have disabled your speaker.

  1. Go to Apps > Settings
  2. Tap General Management.
  3. Tap Reset Settings.
  4. Tap Reset Settings again.