How to Set up Your Fitbit Charge 2

In just a few steps you'll be putting your Fitbit Charge 2 to use

What to Know

  • Charge the Charge 2 > open Fitbit app and select Account > Set up a Device > enter PIN from Charge 2 into app.
  • Sync Charge 2 from app by selecting Account in top-left > choose Charge 2 > select Sync Now or All Day Sync.
  • Follow same steps on Mac or PC, but download Fitbit app for Windows or Fitbit Connect for Mac first.

This article explains how to set up and customize your Fitbit Charge 2 with the Fitbit app on an iOS or Android device, or a PC or Mac.

How to Set Up a Fitbit Charge 2 on a Mobile Device

Once you set it up, the Fitbit Charge 2 fitness tracker can record your steps, monitor your heart rate, and track your workouts.

Follow these steps to set up your Fitbit with a smartphone or tablet running iOS or Android:

  1. Make sure your Fitbit Charge 2 is attached to its charging cable, plugged in, and charging. 

  2. Download the Fitbit app for Android or iOS.

  3. Launch the app and log in if you already have a Fitbit account, or tap Join Fitbit to create your account.

  4. New users will need to choose which device they want to set up before creating an account. If you already have an account, tap your Account icon in the upper-left corner of the app dashboard, then tap Set up a Device under Devices.

    How to set up a Fitbit with the Fitbit mobile app
  5. The Fitbit app will search for any nearby Fitbit trackers. When the Fitbit app detects a compatible device, it will begin the pairing process. A PIN will be displayed on the Charge 2, which you will need to enter into the Fitbit app to confirm the pairing.

    If your phone doesn't detect any devices, make sure its Bluetooth function is on.

  6. Once the pairing is successful, your Charge 2 is associated with your Fitbit account. Follow the on-screen instructions to complete the setup process.

  7. The Fitbit app will open to the dashboard. To sync your Charge 2, tap the Account icon in the upper-left corner.

  8. Tap your Charge 2 under Devices.

  9. Under Sync, tap Sync Now to sync your Charge 2 manually, or tap All-Day Sync to synchronize your Charge 2 in the background at intervals throughout the day. 

How to Set Up a Fitbit Charge 2 on a PC or Mac

If you don't have an Android or iOS device, you can still set up your Charge 2 using a Bluetooth-enabled Mac or PC. The process is the same, but you'll need to install the correct app for your operating system. You can download the Fitbit app for Windows 10 or Fitbit Connect for Mac from the Fitbit website

How to Customize Fitbit Charge 2 After Setup

Once you've completed setup, you can modify some settings to customize your Fitbit experience. To find and enable these settings:

  1. Tap the Account icon in the upper-left corner of the dashboard.

  2. Tap your Charge 2 under Devices.

  3. Under General, you can adjust the following settings:

    • Notifications: You can set up the Fitbit Notifications feature, which mirrors some of your phone's notifications on your Charge 2.
    • Reminders to Move: Enabling this feature will cause your Fitbit to notify you if you haven't reached 250 steps by 10 minutes to the hour. 
    • Main Goal: This setting allows you to choose your primary fitness goal, including steps, distance, calories, active minutes, or floors climbed. 
    • Quick View: With this feature enabled, your Charge 2's display will turn on when you turn your wrist towards your body as if checking a watch.
    • Clock Display: Customize your Charge 2's main screen, where you can choose from a range of different clock styles. 
  4. Navigate to Account > Charge 2 > Sync and tap Sync Now to apply your updated settings to your Fitbit tracker. 

  • How do I reset my Fitbit Charge 2?

    Make sure your Charge 2 is plugged in and charging, then press and hold the button on the tracker until it vibrates and you see the Fitbit logo.

  • How do I turn off my Fitbit Charge 2?

    Unfortunately the Charge 2 is one of a few Fitbit models cannot be turned off.

  • How do I change the time on my Fitbit Charge 2?

    To change the time on your Charge 2, first change the time on the device you've paired with it and then re-sync both devices.

  • How do I perform a factory reset on my Fitbit Charge 2?

    To perform a factory reset of your Charge 2, log into your account on and select the gear icon in the top-right corner. Next choose Charge 2 from the drop-down > Remove this Charge 2 from your account.

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