How to Find Out if Your iPad Is Under Warranty

Getty Images / Adrian Thomas

If you have a problem with your iPad that requires special support or repair, you may want to check your warranty before calling Apple. Apple's standard warranty for the iPad includes 90 days of technical support and a one-year 'limited' warranty on the hardware. The technical support can help resolve software issues, but before using it, you might want to go through some basic troubleshooting steps on your own.

It's actually quite easy to check the warranty status on your iPad.

First, get your serial number for your iPad. This is located in Settings > General Settings > About. (Get more help retrieving the serial number...)

Next, simply click here to go to Apple's support coverage status page. Remember to sign in with your Apple ID before typing in the serial number. If you are signed in, your contact information will be filled out for you, saving you time.

What does the warranty cover?

The limited hardware warranty won't cover normal wear and tear or damage caused by accidents, such as dropping the iPad on a tile floor. And if you have a jailbroken iPad, your warranty may be voided. Mainly, the warranty causes issues such as the iPad simply not turning on anymore, the sound no longer working, the mic not working, etc.

Before you call Apple: At a minimum, you should reboot the iPad before calling Apple. You would be surprised at the number of issues this can solve. Find out how to Reboot the iPad

What about AppleCare+?

If you signed up for AppleCare+, you have two years of both technical support and hardware support. AppleCare+ will even cover accidents, though you will be charged a $49 service fee for accidental damage.

I want to go to a genius bar for help. How do I find the nearest Apple store?

You can find an Apple retail location by using this website.

What is the phone number for technical support?

Apple's technical support can be reached at 1-800-676-2775.