How to FaceTime on Your iPhone, iPod, or iPad

Video conference with your contacts on any iOS device

Grandparents using video chat, facetime, skype service to talk to a mother and son

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FaceTime lets you make audio and video calls on the iPhone, iPad, and iPod Touch. It lets you see the person you're talking to, not just hear them, which can be fun and feel more like you're connecting to the person you're talking to – especially if it's someone you haven't seen in a long time or don't get to see often.

Using FaceTime is pretty easy, but you need to know a few things in order to use FaceTime on an iPhone or iPod Touch.

These instructions apply to iPhones 4 and newer, 4th generation iPod Touches and later, iPad 2 and later, and Macs running Mac OS X 10.6 or higher with the FaceTime app installed.

You can only make FaceTime calls to other FaceTime-compatible devices, including the iPhone, iPad, iPod touch, and Mac. You can't use FaceTime on Android or Windows devices. If the FaceTime icon has a question mark on it when you place your call or if it doesn't light up, it may be because the person you're calling can't accept a FaceTime call.

How to Make a FaceTime Call

  1. Begin by ensuring that FaceTime is turned on for your iPhone. You may have enabled it when you first set up your device.

    To check, open Settings, tap FaceTime and then make sure that the slider is set to on/green.

    FaceTime on iPhone and iPod Touch screenshot
  2. On this screen, you also need to make sure that you have a phone number, email address, or both attached to FaceTime. To use an email, tap Use your Apple ID for FaceTime.

    Phone numbers are only present on the iPhone and can only be the number connected to your iPhone.

  3. You can make FaceTime calls either over Wi-Fi or cellular networks. As long as you have a network connection, you can make a call.

    Connect your iPhone to a Wi-Fi network before using FaceTime, if one is available. Video chats require a lot of data, and using Wi-Fi won't eat up your monthly data limit.

  4. You have two ways to FaceTime someone. First, you can call them as you normally would and then tap the FaceTime button when it lights up after the call begins.

    This button will only be available when calling FaceTime-enabled devices.

  5. Alternatively, you can browse through your iPhone's contacts, the FaceTime app built into iOS, or your Messages app. In any of those locations, find the person you want to call and tap on their name. Tap the FaceTime button (it looks like a small camera).

    FaceTime on iOS screenshot
  6. If you're running iOS 7 or higher, you can also make a FaceTime Audio call. This option lets you use FaceTime technology for voice calls and can save you from using your monthly cell phone minutes because it sends your conversation through Apple's servers instead of your phone company's.

    You'll see a phone icon in the FaceTime section of a contact's page or as an option in the FaceTime app. Tap it to start an audio-only call.

    FaceTime on iOS devices screenshot
  7. Your FaceTime call will begin just like a regular call, except for that your camera will turn on and you'll immediately see yourself. The person you're placing the call to will have the chance to accept or deny your call by tapping an onscreen button (you'll have this same option if someone FaceTimes you).

    If they accept it, FaceTime will send video from your camera to them and vice versa. Both a shot of you and the person you're talking to will be on screen at the same time.

  8. End a FaceTime call by tapping the red End button on the bottom of the screen.