When to Use 'Reply All' in Email Group Messages

Do you really need to reply to everyone in a group message?

Giving a quick reply to the client
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Use your email program's reply-all feature only when your response is relevant for the original sender and all people in the original email's To and Cc fields.

Do not reply-all when:

  • Only the original sender needs to know your reply.
  • Your comments will be crucial to know for the original sender but only a few other recipients. Reply to the sender and then add the select other recipients manually. Copy their addresses from the original email if that helps.
  • Your message is simple acknowledgment like "Thanks!" or "Me too."

Reply-all responses should be reserved for special cases only.