How to Create Custom Folders in the iOS Mail App

Use Custom Folder to Organize the Email on Your iPhone

Mailboxes screen in iOS Mail app on an iPhone

Apple ships the Mail app on every iOS device it sells. If you use it only to access the free iCloud account that comes with your device, you may not have a lot of trouble keeping it organized. However, if you also use it to access Gmail, Yahoo Mail,, mail from your local ISP provider, or any other mail clients, chances are you can benefit with knowing how to create custom folders on your device for filing and organization. It's easy to create a folder or a hierarchy of folders to organize emails in the Mail app on your iPhone and iPad.

If the Right Folder Doesn't Exist, Create It

Even if it's not ripe for archiving or deletion, not important enough to be flagged, no longer unread, or not junk, an email shouldn't stay long in your Mail inbox. Use folders to keep your inbox decluttered. If you don't yet have folders to accept the messages that have nowhere else to go, they are easy to create in the iPhone Mail app.

Create Folders to File and Organize Email in iPhone Mail

To set up a new email folder in iPhone Mail:

  1. Open the Mail app on your iPhone

  2. Go to the folders list for the desired account in iPhone Mail.

  3. Tap Edit at the top of the screen.

  4. Now tap New Mailbox in the bottom right corner.

    Three iOS screens showing Mail app icon, Edit button, and New Mailbox button in Mail app
  5. Type the desired name for the new folder in the field provided.

  6. To pick a different parent folder, tap the account under Mailbox Location and select the desired parent folder.

  7. Tap Save.

Note that you can also create custom folders in the Apple Mail application on your Mac and sync them to the iPhone. You can delete any folders you set up in the iOS Mail app whenever you no longer need them.

How to Move Messages to a Custom Mailbox

As you receive emails in your inboxes, you can move them simply into custom folders to file or organize them:

  1. Open the Mail app on your iOS device.

  2. On the Mailboxes screen, tap the mailbox that contains messages you want to move.

  3. Tap Edit.

  4. Touch the circle to the left of each of the emails you want to move to highlight it.

  5. Tap Move.

    Three iOS screens showing Save New Mailbox button, Edit Inbox button and Move email button in Mail app
  6. Select the custom mailbox from the list that appears to move the chosen emails.