How to Close Your Zoho Mail Account

An illustration of an email account in the cloud.


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If you no longer want to use Zoho Mail—maybe you're switching to a different Zoho Mail username or to a different email service—closing your current Zoho Mail account is easy.

Are You Sure You Want to Delete Your Whole Zoho Mail Account?

Deleting that account and all its emails might not be necessary. You could still have its email address forward to your new account. That also lets you hang onto all the items in your Zoho Docs, calendar, and other Zoho applications.

How to Close Your Zoho Mail Account

A series of screenshots illustrating how to close a Zoho Email Account.

To delete your Zoho account, which will delete all your Zoho Mail messages, contacts, Zoho Docs documents, calendars, and other Zoho data:

  1. Make sure you are not a member of a Zoho People organization.

  2. Click your avatar in the upper right corner of the screen.

  3. Select My Account.

  4. You're taken to your Zoho Accounts page. Select Preferences.

  5. Click Close Account.

  6. Enter your Zoho Mail password under Current Password.

  7. Optionally, select a reason for quitting Zoho and enter additional comments under Comments.

  8. Click Close Account.

  9. Click OK when asked to confirm that you want to delete the account.