5 Steps to Permanently Delete Your AIM Account

Get rid of your AOL profile for good

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If you have an AOL or AIM Mail account and you don't like the username, don't use the account much, or don't need it, close it down. There are a couple of easy ways to permanently delete your emails and personal information from your AIM account.

When you cancel an AOL account, you permanently lose access to your data and content such as emails, contacts, and calendar events.

How to Delete Your AIM Account

Here's how to manually close your AIM account, including your email account:

If you abandon your AOL account by refraining from logging in for 90 days, it might become deactivated and unusable until you reactivate it. Deleting the account permanently removes your username and access to your account.

  1. Sign in to the AOL account termination page with your AOL or AIM user name and password.

    Read and understand the termination information before continuing with the cancellation process.

  2. Select Continue Delete My Account to terminate your AOL or AIM Mail account.

    Continue delete my account button in AOL
  3. On the confirmation screen, enter your AOL or AIM Mail email address.

  4. Select Yes, Terminate This Account to proceed.

    Yes, terminate this account button on AOL
  5. Wait until a notice appears informing you that your account has been deactivated and scheduled for cancellation. Select Got It to complete the cancellation.

    Got it button in AOL

Recover Your AOL or AIM Mail Account

If you change your mind within 30 days of deleting the account, reactivate it to begin using it again.

The hold period for accounts registered in Australia, India, or New Zealand is 90 days. The hold period for accounts registered in Brazil, Hong Kong, or Taiwan is 180 days. You can reactivate these accounts within the hold period.

  1. Log into your AOL or AIM Mail account with your old user name and password.

    If prompted, enter a text verification code or CAPTCHA test to continue signing in.

    Continue button after sign in on AOL
  2. Set a new password by typing it into the New Password field and reentering it into the Confirm New Password field.

    Password field on AOL
  3. Select Continue to complete the recovery and access your email account. Your folders, contacts, and calendar events will also be available.