How to Clear the Cache on a Fire TV Stick

Improve performance with these tips

What to Know

  • Go to Settings > Applications > Manage Installed Applications, select an app, then select Clear cache.
  • Select Clear data to remove locally stored app data—select Uninstall to remove the app and its local data and cache.
  • If your Fire TV device isn't working after clearing the cache, perform a factory reset to remove all data.

This article explains how to clear the cache on a Firestick. The instructions apply to all Fire TV devices.

Clear the Cache on a Fire TV Stick

When an app stops working correctly, one of the most common causes is a corrupted cache. Apps can slow down and underperform due to a too large cache. In both of these cases, the solution is to clear the cache.

The only way to clear the cache on a Fire TV Stick or other Fire TV device is to do it for each app or clear the cache of only the specific app that's giving you trouble.

Here's how to clear the cache on Fire TV Stick and other Fire TV devices:

  1. Press the Home button to return to the Amazon Fire TV home menu.

    The Fire TV home screen
  2. Navigate to the Settings menu.

    The Fire TV settings menu
  3. Select the Applications menu.

    The Fire TV applications menu icon
  4. Select Manage Installed Applications.

    The Fire TV application management menu
  5. Select an app to clear its cache.

    the Fire TV application management selection menu
  6. Select Clear cache.

    The Fire TV app management menu

    If your app still doesn't work correctly, repeat this process and select Clear data. Some apps, like Firefox, also allow you to Clear cookies.

  7. To clear additional caches, press the back button on your remote, select a different app, and then select Clear cache for each additional app.

What Is a Fire TV Cache?

One of the most valuable things about Fire TV devices is that you can download apps that let you watch videos, listen to music, and do many other things. Each app that you download has a cache, which is data that the app temporarily stores on your Fire TV device while it's operating.

Fire TV Stick and other Fire TV devices have enough processing power to stream video, and the Fire TV Cube and Fire TV 4K can even stream in 4K, but problems like slow speeds, lag, and app crashes still happen. If you're experiencing any of these problems, then you should clear the cache on your Fire TV Stick or Fire TV.

In most cases, clearing the cache on your Fire TV Stick will fix problems like slow speeds and app crashes. However, you may need to remove app data, clear cookies, or even reset your Fire TV Stick to its factory settings if that doesn't do the trick.

How to Free Up Space on a Fire TV Stick

Clearing the cache of an app that tends to create a giant cache can help free up space on your Fire TV Stick, but that's only one option.

If your aim in clearing the cache on your Fire TV Stick is to free up space, you also need to look at the size of individual apps and how much data they store on your device.

  1. Press Home on your remote, and navigate to Settings > My Fire TV > About > Storage.

    The storage menu screen on a Fire TV device

    This screen allows you to see how much storage space your device has left. If it's running low on storage, then you will need to clear the cache or data on some apps or even remove apps that you don't use regularly.

    You need to select Device or System instead of My Fire TV with some Fire TV devices and older software versions.

  2. Press Home on your remote, and navigate to Settings > Applications > Manage Applications.

    The Fire TV app management screen

    Press up and down on your remote to scroll through installed apps and look at the information on the right side of the screen. Then you can identify which apps are taking up the most space.

    Here's what each section means:

    • Size — The total space taken up by the app, local data, and temporary cache.
    • Application — The amount of space the application takes up by itself.
    • Data — The amount of space taken up by locally stored data, like photos and videos that you've downloaded to your Fire TV device.
    • Cache — The amount of space taken up by temporary cache files.
  3. To free up space, select an app you don't use a lot or one that has a large cache or locally stored data.

  4. Uninstall the app, clear the cache, or clear local data.

    Use Clear cache to remove temporary cache files, Clear data to remove locally stored data, or Uninstall to remove the app along with its local data and cache.

  5. Repeat this process until you have enough free space.

How to Reset a Fire TV Stick to Factory Settings

Clearing an app's cache on your Fire TV Stick will typically allow the app to start working correctly again. In some cases, you may need to choose the clear data option or even delete the app and re-download it.

If your Fire TV Stick or Fire TV device still doesn't work correctly after clearing the cache of individual apps, you can perform a factory reset to clear all of the data stored on your device. It affects your entire Fire TV Stick instead of only dealing with one app at a time.

Do not perform a factory reset if your only goal is to clear the cache on a few apps. The following process will return your device to its original factory state, which will delete all of your apps.

Here's how to clear all of the data on your Fire TV device and return it to its original factory state:

  1. Press the home button on your remote.

  2. Navigate to Settings > My Fire TV.

    The Fire TV Settings menu

    Depending on your device, and the version of your software, you may see Device or System instead of My Fire TV.

  3. Select Reset to Factory Defaults.

    The My Fire TV menu
  4. Select Reset.

    The Fire TV factory reset confirmation screen.
  5. Wait for your Fire TV device to reset.

FAQ
  • How do I reset an Amazon Fire Stick?

    To reset a Fire Stick, go to Settings > Device > Reset to Factory Defaults > Reset. Or, press and hold the Back and Right buttons on the remote simultaneously, and then select Reset.

  • How do I set up an Amazon Fire Stick?

    Plug the power cable into the adapter and Fire TV Stick. Plug the power adapter into an outlet. Plug the Fire TV Stick into the TV's HDMI port. Turn on the TV and tune it to the correct input. The Fire TV stick will search for and pair with your remote. On the remote, select Home > Play and follow the setup prompts.

  • How do I mirror from an Android to a Fire Stick?

    To cast to a Fire Stick from an Android, press the remote's Home button and select Mirroring. On the Android, open Settings and select Connected Devices > Cast. Select your Fire Stick. Your Android mobile device should now have its screen mirrored on your TV.

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