Internet, Networking, & Security Home Networking Cisco Valet M10 and Valet Plus M20 Default Password Valet M10 and Valet Plus M20 Default Login and Other Support Information by Tim Fisher General Manager, VP, Lifewire.com Tim Fisher has 30+ years' professional technology support experience. He writes troubleshooting content and is the General Manager of Lifewire. our editorial process Facebook Twitter LinkedIn Tim Fisher Updated on July 20, 2020 Home Networking Routers & Firewalls The Wireless Connection Network Hubs ISP Broadband Ethernet Installing & Upgrading Wi-Fi & Wireless Tweet Share Email Both the Cisco Valet M10 and Valet Plus M20 routers have the default password and default username of admin. The password is case sensitive, so it should be written in all lowercase letters. These routers ship with the default IP address of 192.168.1.1. The default admin account grants administrator-level privileges and is valid for all hardware versions that might exist for either Valet model. Cisco Valet M10 Router. Cisco Can't Get the Valet Default Password to Work? If the default password of admin doesn't work for your Valet or Valet Plus, then someone changed it at some point (which was smart, for security's sake). If you have no way of knowing the current password, your only course of action is a factory reset. That's exactly what it sounds like: a complete reversion back to the original factory settings. Although they sound similar, reset and restart are different. Resetting a router permanently affects it, which, in this case, is exactly what you want to do. Restarting the router simply forces it to reboot, but it retains all its current settings. Here's how to reset a Valet M10 or Valet Plus M20: Turn it on if it's currently off. Turn the router around so you have access to the back (where the cables are plugged in). Hold down the red Reset button. You might need a paperclip or some other small, pointy object. Release the button after 10 seconds. Watch the power light on the router to see that it's flashing or blinking, which confirms that it's resetting. Wait while your Valet restarts, which might take one to two minutes. Using a network cable, connect a computer to the router. If you already have a computer connected by wire, you don't have to plug another one in; just use the existing computer and its connection to the router. Access the Valet router via http://192.168.1.1 in your browser. Enter the default credentials of admin and admin, as explained above. Follow the prompts to complete the setup. Be sure to change the router's password from admin to something more secure—but also easy to remember! You might even consider storing the new password in a free password manager so you always have access to it. You also need to set up the wireless network settings again. Unfortunately, a factory reset erases all the existing settings, such as the Wi-Fi password, SSID, etc., not just the username and password. What If I Can't Access the Valet Router? Whether you know the password and username to your Cisco Valet router is irrelevant if you can't reach it by its IP address. By default, you should be able to access your router at 192.168.1.1. If not, you or someone else must have changed it at some point, which is completely fine. To see which IP address the Cisco Valet is using is as simple as identifying the default gateway on one of the computers that are connected to the router. See How to Find the Default Gateway IP Address if you need help doing this in Windows. Cisco Valet and Valet Plus Manuals and Firmware Updates The latest firmware for your Cisco Valet router is available through the Downloads/Firmware section on Linksys' website: Cisco Valet M10Cisco Valet Plus M20 The Valet M10 download page has two options: versions 2.0 and 1.0. You must download the correct firmware for your specific device. These numbers refer to the hardware version of your model, which you can find on the bottom of the router. If you see no version number, you can assume version 1.0. Also through those links is more information about these routers, like setup directions, questions and answers on the community forum, and more. Both Cisco Valet routers share the same manual, available here as a PDF. As clear as it might seem that Cisco manufactured and supports your Valet or Valet Plus router, Linksys actually supports both devices. Cisco, during its Linksys ownership from 2003 through 2013, branded the M10 and M20 routers with its logo and company name. Your router, however, is a Linksys device in all ways other than in name, and Linksys is where you'll find the support you need.