Cisco Valet M10 and Valet Plus M20 Default Password

Valet M10 and Valet Plus M20 Default Login and Other Support Information

Picture of a white and blue Cisco Valet M10 wireless router
Cisco Valet M10 Router.


Both the Cisco Valet M10 and Valet Plus M20 routers have the default password of admin.

This default password is case sensitive and should be used with the username of admin on both routers.

Both Valet routers ship with the default IP address of

The default admin account grants administrator-level privileges and is valid for all hardware versions that might exist for either Valet model.

Can't Get the Valet Default Password to Work?

If the default password of admin doesn't work for your Valet or Valet Plus then it means that it's been changed (which was smart). The problem is, of course, you need in and you don't know the password.

In these cases, your only course of action is a factory reset, which is exactly what it probably sounds like: a complete reversion back to the original factory settings.

Though they sound similar, reset and restart are different. Resetting a router permanently affects it, which, in this case, is exactly what you want to do, but it's not the same as restarting the router.

Here's how to reset either a Valet M10 or a Valet Plus M20:

  1. Turn on the Valet if it's off.

  2. Turn the router around so you have access to the back (where the cables are plugged in).

  3. Hold down the red Reset button. You may need a paperclip or some other small, pointy object.

  4. Release the button after 10 seconds. If you watch the power light on the router, you can confirm that it's resetting if it's flashing or blinking.

  5. Wait while your Valet restarts, which might take 1 to 2 minutes.

  6. Using a network cable, connect a computer to the Valet.

    Chances are, you already have a computer connected to the router through a wire. If so, you can don't have to plug another one in - just use the existing computer and its connection to the router.

  7. Access the Valet router via and enter the default credentials of admin and admin, as explained above.

  8. Follow any prompts on screen to complete the setup but be sure change the router's password from admin to something more secure... but also easy to remember! You might even consider storing the new password in a free password manager so you always have access to it.

Don't forget to set up the wireless network settings again! Unfortunately, a factory reset defaults all those important wireless settings, too, like the Wi-Fi password, SSID, etc., not just the username and password.

What If I Can't Access the Valet Router?

Whether or not you know the password and username to your Cisco Valet router is irrelevant if you can't even reach it by its IP address. By default, of course, you should be able to access your router at If not, you must have changed it at some point, which is completely fine.

To see which IP address the Cisco Valet is using is as simple as identifying the default gateway on one of the computers that are connected to the router. See How to Find the Default Gateway IP Address if you need help doing this in Windows.

Cisco Valet & Valet Plus Manual & Firmware Update Links

As clear as it might seem that Cisco manufactured and supports your Valet or Valet Plus router, they do not. While it might be surprising to hear, Linksys actually supports both devices.

Cisco, during their Linksys ownership that lasted from 2003 through 2013, branded the M10 and M20 routers with their logo and company name. However, being Linksys devices in all ways other than in name, you'll find what you need from them instead.

The latest firmware for your Cisco Valet router is available from the Downloads page on Linksys' website for your specific model:

The Valet M10 download page has two options, one labeled Version 2.0 and one labeled Version 1.0, and you need to download the correct one. These versions refer to the hardware version your model is at, information that's available on the bottom of your M10 router (no version number means it's Version 1.0).

Both Cisco Valet routers share the same manual, available here in PDF format.

Any additional help with your Cisco Valet M10 or Valet Plus M20 router can be had at each router's respective support pages at Linksys Support.