Internet, Networking, & Security Home Networking Cisco SG300-28 Default Password SG300-28 default password and other default login and support info by Tim Fisher General Manager, VP, Lifewire.com Tim Fisher has 30+ years' professional technology support experience. He writes troubleshooting content and is the General Manager of Lifewire. our editorial process Facebook Twitter LinkedIn Tim Fisher Updated on April 16, 2020 Home Networking Routers & Firewalls The Wireless Connection Network Hubs ISP Broadband Ethernet Installing & Upgrading Wi-Fi & Wireless Tweet Share Email The Cisco SG300-28 switch has the default password of cisco. The password is case sensitive, so it must be entered that exact way—don't use capital letters. Along with this password, like most Cisco devices, the SG300-28 uses the default username of cisco to login with administrative privileges. To access the Cisco SG300-28 switch, use the default IP address 192.168.1.254. It needs to be entered into the web browser's navigation bar where URLs go. Default passwords are sometimes different for certain hardware or firmware versions, but what's described above should work for any SG300-28 switch. This information is also valid for other Cisco SG300 switches, like the SG300-10, SG300-10MP, SG300-10P, SG300-20, SG300-28P, and SG300-52. Lifewire What to Do If the Cisco SG300 Default Username or Password Doesn't Work It's important to secure any managed network hardware by changing the default login information. If you don't, anyone with network access can be granted administrator rights. If you took this step, the above information won't work. However, if you don't remember what you changed the password to, reset it to the factory defaults to restore the username and password to cisco. Resetting is not the same as restarting the switch. The former restores the username and password, while the latter shuts down the switch and then starts it back up. You need physical access to the switch to reset it. Here's how it's done: Make sure your SG300-28 is powered on and then turn it to its backside so you can see the cables. Disconnect the switch from the network. Find the small hole on the back (the Reset button) and press and hold it for 5 to 10 seconds with something pointed, like a paperclip or pin. Unplug the power cable from the switch for a few seconds and then reattach it. Provide enough time for the switch to fully turn back on—a few minutes at most. Reconnect the SG300-28 switch to the network. Log in to the switch at http://192.168.1.254 using cisco as both the username and password. Change the default switch password to something more secure. See these examples of a strong password if you're not sure how to make one. Store the new, strong password in a password manager so that it's easier to remember. Reconfigure any custom settings that were previously stored in the switch. What to Do If You Can't Access the SG300-28 Switch If 192.168.1.254 isn't your Cisco SG300-28 IP address, it means that someone changed it to something else, similar to how you change the username and password. For most networks, if your switch's default IP address was changed, the new IP address can be determined using tracert, a command available from the Command Prompt in Windows. See How to Identify Network Hardware IP Addresses on a Local Network if you need help using that command to find the SG300-28 default IP. Resetting the SG300-28 switch restores the username and password and also the default IP address. If you can't access the switch using its IP address after a full reset, there's probably an issue with its physical connection. Trace the device's cables from the switch outward to find missing connections or bad wires. Cisco SG300-28 Manual and Firmware Download Links The Cisco SG300-28 Support page on the Cisco website is the official location of all things related to the switch, be it downloads, videos, or documentation. From this link, you can find the Cisco SG300-28 Downloads page (in the Downloads tab), where you can get the latest firmware and managed switch MIB downloads. All of the firmware files use the ROS file extension, but depending on the version you download, you might get it in a ZIP archive that you have to open before finding the firmware file. Switches that are available as different hardware versions usually use unique firmware, making it important to download the right one for your device. The Cisco SG300-28 switch, however, doesn't have other hardware versions, so the firmware you find through the link above is the same firmware for all SG300-28 switches. The Cisco SG300-28 Documentation page (through the Documentation tab) holds the brochures, command references, datasheets, install and upgrade guides, release notes, and other related documents for the device. This Cisco SG300-28 Quick Start Guide is a direct link to the PDF file that can help you set up your switch. Most, if not all, the documents you can download from Cisco regarding the SG300-28 switch are in the PDF format. Use a free PDF reader to open these files, like Sumatra PDF, if you use Windows.