Check Your Uber Rating

How to see your Uber rating as a passenger

At the end of each trip, Uber riders are asked to rate their driver and provide feedback for other users to see. However, drivers can rate passengers after dropping them off as well. If you're having trouble getting rides, you should know how to check your Uber rating and what you can do to improve it.

Instructions in this article apply to the Uber app for Android and iOS devices.

How to See Your Uber Rating

Many Uber customers don't even realize that they have a personal rating since it's not widely publicized. To check your Uber passenger rating, tap the hamburger menu in the top-left corner in the Uber app. Your Uber rating will appear under your name at the top of the screen accompanied by a star icon.

A five-star rating is the highest. If you do not see a rating, then you have yet to take enough trips to compile one.

What Does a Bad Uber Rating Mean?

Your Uber rating could influence how quickly a driver responds to your ride request and how they treat you when they arrive. When you request a ride with Uber from your phone, drivers closest to your location are notified. These drivers cannot see your name or destination at this point, but they can see your rating.

Being consistently rude, late, or engaging in other bad behavior while riding with Uber may result in low ratings and longer wait times since drivers can choose not to accept your request. If your rating gets low enough, Uber even has the right to ban you from using the app altogether.

Uber Passenger Rating vs. Uber Driver Rating

For drivers, low ratings could mean fewer opportunities over time. Some drivers have even reported having their Uber driving privileges revoked when their rating dropped below 4.6 stars.

Uber relies on honesty from its patrons, so whether you had a positive or negative experience, you should rate your driver accordingly. If you're worried about giving an Uber driver a bad rating on the off-chance that you might see them again, don't fret. Calculations are only reported as averages, and neither drivers nor passengers have access to ratings for an individual trip.

How Do I Improve My Uber Rating?

If you've had a few bad rides which have resulted in a low rating, it's not too late to turn things around. Here are some tips for improving your Uber rating:

  • Before requesting a ride, verify that your pickup location is accurate.
  • Be on time, and never leave your driver outside waiting for you.
  • Treat the driver's vehicle as if it were your own. Respect the interior and don't make a mess.
  • Common courtesy goes a long way. You don't have to talk to the driver for the entire ride, but a friendly greeting is generally expected.
  • Always wear your seatbelt to protect yourself and the driver.

You'll have the option to tip your Uber driver after each ride. While tipping is considered common courtesy, it doesn't affect your rating. In addition to a star rating, you can choose from several predefined compliments (such as “Great Conversation” and “Awesome Music”). You can even enter a customized thank-you note for your driver.