How Do I Change the Amazon Account on My Alexa?

How to switch, too

What to Know

  • Change or remove your account by opening the Alexa app > More > Settings > Device Settings > Device name > Deregister.
  • It's also possible to do this via the Alexa site on Amazon.com.
  • Set up multiple Amazon accounts by signing up to Amazon Household and saying Switch Accounts to Alexa.

This article teaches you how to change the Amazon account on your Alexa smart speaker and other things you need to know about the process including how to use two Amazon accounts on Alexa. 

How Do I Change My Amazon Account on the Alexa App?

If you need to change the Amazon account your Alexa is linked to, either because you're selling the device or because it's experiencing a change of ownership, the process is fairly simple, providing you know where to look. Here's what to do using your smartphone and the Alexa app.

  1. Open the Alexa app on your phone.

  2. Tap More.

  3. Tap Settings.

  4. Tap Device Settings.

    Steps required to find device settings within Alexa
  5. Choose the device you wish to change accounts.

  6. Scroll down to Registered to and tap Deregister to remove the account.

    Steps required to deregister device with Alexa
  7. You can now set up your Amazon Alexa device again with a new account.

How Do I Change My Alexa to a Different Account?

If you'd prefer to change your Alexa settings via the Amazon website, that's also possible. Here's how to change your Alexa to a different account via your web browser.

  1. Go to the Alexa site on Amazon.com.

    You may need to sign in.

  2. Click Settings.

    Alexa website with Settings highlighted
  3. Click your Alexa device you wish to change.

    Alexa website with Alexa device highlighted
  4. Scroll down and click Deregister next to the account name.

    Alexa website with deregistered highlighted next to device
  5. Click Deregister.

    Alexa website with Deregister your device highlighted
  6. You can now set up your Amazon Alexa device again.

Can You Have 2 Amazon Accounts on Alexa?

It's possible to switch between different Alexa profiles using Amazon Household to do so. Both users will need their own Amazon accounts to do this. Here's how to do it.

  1. Go to Amazon Household on your web browser.

  2. Click Add Adult.

  3. Enter the name and email address of the adult you want to add.

  4. Get them to accept the invite.

  5. Say Alexa, switch accounts any time you wish to switch between accounts.

    You can also say Alexa, identify account to identify whose account you're currently logged in to.

What Else Do I Need to Know About Changing Accounts on Amazon Alexa?

If you're wondering why you might need to change accounts on your Alexa or what limitations are involved, read on while we break down the key things to note.

  • An Amazon Household can include more than 2 people. An Amazon Household can consist of up to two adults, four teenagers, and four children. It's possible to set Alexa up to switch between all of these people if you so wish.
  • It's useful to remove accounts before selling or gifting an item. If you're planning on giving or selling the Alexa to someone then it's important you remove your Amazon account beforehand so the new owner can add their own.
  • Set up voice profiles for better recognition. Go to Alexa > Settings > Account Settings > Recognized Voices to create a new voice profile to help Alexa recognize members of your household more effectively. 

Frequently Asked Questions

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