How to Cancel Paramount+

Too many streaming services? Cancelling is easy

What to Know

  • Go to Paramount+ and click name > Account > Cancel Subscription. Roku: Press * on the remote > Manage Subscription > Cancel.
  • Or, navigate to Roku.com and select your account icon > My Account > Manage Your Subscriptions > Cancel Subscription.
  • If you signed up via the iOS app, go to the App Store, tap your account icon > Subscriptions. Tap Paramount+ > Cancel Subscription.

This article outlines how to cancel your subscription to the Paramount+ (formerly CBS All Access) online streaming service. We cover how to cancel online or through Roku, Apple's App Store, by calling customer service, and more.

How to Cancel Paramount+

Most people can cancel their Paramount+ subscription through the Paramount+ website. If you signed up through a third party, such as Roku or Apple's App Store, then you'll have to cancel through that third party.

The following instructions will work whether you have a free trial or a paid subscription. Here's how to cancel Paramount+ using the Paramount+ website:

  1. Navigate to the Paramount+ website and log in if necessary.

    The Paramount+ website
  2. Select your name from the top right of the screen.

    Paramount+ website with account name highlighted
  3. Select Account.

    Paramount+ website with Account highlighted
  4. Scroll down and select Cancel Subscription.

    Paramount+ account page with Cancel Subscription highlighted
  5. You may be presented with a special offer to keep your subscription. To continue with the cancellation, select No Thanks.

    Paramount+ cancellation offer with No Thanks highlighted

    If you accept this offer, you'll receive a discounted subscription rate for the specified amount of time. After that, your subscription will continue to renew at the normal price unless you go through this process to cancel again.

  6. Check the box that says I understand the terms of cancellation, then select Yes, Cancel to confirm your Paramount+ subscription cancellation.

    Paramount+ cancellation screen with Yes, Cancel highlighted
  7. Your Paramount+ subscription will terminate at the end of your current billing period. After that, you will need to resubscribe if you decide you want to watch any Paramount+ content in the future.

Cancel When You Signed up via the App Store

If you signed up for Parmount+ through the Paramount+ app you downloaded from the App Store on your iPhone or iPad, you'll need to cancel via the App Store or your iOS device's Subscriptions listing.

Here's how to cancel Paramount+ if you downloaded and signed up using the Paramount+ mobile app.

  1. Launch the App Store on your iPhone or iPad and tap your account icon.

  2. Tap Subscriptions.

  3. Under Active, tap your Paramount+ subscription. (It may be listed as CBS, as the service was previously called CBS All Access.)

    App Store cancellation process for Paramount+
  4. Tap Cancel Subscription or Cancel Free Trial.

  5. Tap Confirm to confirm your cancellation.

  6. Your Paramount+ subscription will terminate at the end of your current billing period. After that, you will need to resubscribe if you decide you want to watch any Paramount+ content in the future.

    Confirming Paramount+ cancellation via the iOS App Store

    Alternatively, go to your iOS device's Settings app and tap your name > Subscriptions. Tap the Paramount+ app, then tap Cancel Subscription.

How to Cancel a Paramount+ Subscription Through Roku

If you subscribed to Paramount+ through Roku, you'll need to cancel your subscription through your Roku device or the Roku website.

Here's how to cancel a Paramount+ subscription (when you signed up via Roku) using Roku.com:

  1. Navigate to Roku.com and select your account icon.

    Navigate to Roku.com and select your account icon.
  2. Select My Account.

    Select My Account.
  3. Select Manage Your Subscriptions.

    Select Manage Your Subscriptions.
  4. Sign in again if prompted. Under Active Subscriptions, find your Paramount+ subscription and select Cancel Subscription.

    Under Active Subscriptions, find your Paramount+ subscription and select Cancel Subscription.
  5. Select a reason for canceling, then select Continue to Cancel.

    Select a reason for canceling, then select Continue to Cancel.
  6. On the cancellation confirmation page, select Finish. Your Paramount+ subscription will terminate at the end of your current billing period. After that, you'll need to resubscribe if you decide you want to watch any Paramount+ content in the future.

    On the cancellation confirmation page, select Finish.

    To cancel directly on your Roku-equipped TV, select Paramount+ from the channel list, press the asterisk (*) on your remote, then select Manage Subscription > Cancel Subscription.

How to Cancel Paramount+ By Phone

If you don't have access to your device or prefer a personal touch, call a Paramount+ customer service representative at (888) 274-5343 from 9 a.m. to midnight (EST). Be sure to have your account number, the method you used to sign up, email address, credit card number, and other pertinent information on hand before you call.

Cancel Paramount+ With Other Devices

If you signed up for Paramount+ using another device, here's how to cancel:

Apple TV

Go to Settings > Users and Accounts > your account. Select Subscriptions, then select Cancel Subscription next to Paramount+.

Amazon Fire TV or Kindle

Navigate to Your Memberships and Subscriptions, find your Paramount+ subscription, and select Manage Subscription. Then, select Manage Your Prime Video Channels and select Cancel Channel next to Paramount+.

Android Phone, Tablet, or TV

Visit Google Play Support, call (855) 836-3987, or navigate to Google Play Subscriptions on an Android device, then find your Paramount+ subscription and select Cancel Subscription.

Consoles and Smart TVs

Navigate to the Paramount+ website, select your user initials, then select Account > Cancel Subscription.

When you cancel Paramount+, you don't lose access immediately. Your subscription remains active through the remainder of the trial or billing period, after which it is canceled. At that point, you can no longer use the Paramount+ service unless you resubscribe, which you can do at any time.

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