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Business online backup isn't always consumer-grade online backup with a different name and higher price. Business and enterprise cloud backup plans often offer serious advantages like advanced user management, intelligent dashboards, business-class support, and more.
Of course, consumer and business online backup share important features: always-on backup, a focus on security, and the knowledge that the important data that keeps your business running will never be lost.
Below are short reviews of every reputable business online backup service we've heard of. Please let us know if we've missed a provider or an update is needed.
See our Online Backup Services Reviewed list if you're interested in a backup plan for your home or home office. You might also want to read through our Online Backup FAQ for answers to common questions about home, business, and enterprise online backup.
Software-specific backup and restore options.
30-day free trial.
Free valet installation option for companies without IT staff.
24/7 support staff.
No offline backup option.
Only the top-tier plan encrypts with a 256-bit key. The other tiers use 128-bit.
Carbonite has been around for a long time and offers some very popular consumer-grade backup plans. Their business online backup plans are also very popular.
Carbonite's business plans come with an Admin Dashboard, support for 128-bit Blowfish encryption, unlimited computers, and options for greater installation and recovery support than you'll find in their non-business plans.
Carbonite has three business plans: Core, with 250 GB of storage; Power, with 500 GB of storage but with one server backup, too; and Ultimate that includes 500 GB as well but protects physical and virtual servers, too, plus includes image and bare metal recovery, among other things.
Carbonite's business online backup plans are HIPAA compliant and support up to 25 computers, with Power and Ultimate also supporting unlimited servers. Additional backup space can be had in 100 GB increments for $99.99 /year.
As you can see, Carbonite's business plans are structured a bit differently than some of the other ones I've reviewed, so let's look at two examples so it's easier to compare:
A business with 5 computers (no servers) with no more than 250 GB of total space needed is best off with a 3-year prepayment of Carbonite's Core business plan for $777.57 (which is around $21.60 /month).
With 25 computers and 1 TB of cloud backup space needed, a larger business (with servers) gets the best deal with a 3-year prepayment of Carbonite's Power business plan. Due to the need to add 500 GB of extra storage onto the plan, the grand total would be $3,119.82 (about $86.66 /month).
Check out Carbonite's Server Plans if your business needs to back up live applications or databases like SQL, Exchange, or Oracle.
The Safe Core option is available through the MULTIPLE COMPUTERS option on Carbonite's website while Safe Power and Safe Ultimate are available through COMPUTERS + SERVERS.
Code42 Software, Inc.
Reliable backups at a low price.
Encrypts data before sending.
Ignores certain file types.
Backups take a very long time.
Requires enormous amount of resources on a PC or Mac.
Web interface doesn't work with some browsers.
CrashPlan for Small Business is another one of my favorite business online backup services. CrashPlan encrypts data at 448-bit, making it one of the more secure services.
Some of my favorite things about CrashPlan are unlimited versioning, support for a very wide variety of operating systems, mobile apps for all major smartphone platforms, and an easy to use interface.
CrashPlan has just one, very simple plan: unlimited data for $10.00 /month /computer.
For example, for a business with 5 computers, you will get space for unlimited data for $50.00 /month.
A larger business, say with 25 computers, will have a $250.00 /month bill. Unlimited data here as well, of course.
Their enterprise-class plan offers bonus features that very large organizations (over 200 computers) will appreciate like public/private cloud options, no data limits, and more. Contact them for pricing.
Monitors usage of managed workgroups.
Access from mobile devices.
Inexpensive backup solution.
Doesn't back up to external drives.
No Linux support.
No mobile backup.
Backblaze is another fantastic business online backup service. Everything about it is simple, including deployment, function, and pricing.
Backblaze has just one plan: unlimited storage for $60 /computer /year. Unlike some other business online backup services, you'll never need to worry about how much backup space you'll need. Plus, with the option to upgrade to Forever Version History, any changed, updated, and deleted files are kept in your account forever in case you ever need to restore them.
Some simple math will get you a real-world example: a business with 5 computers can back up an unlimited amount of data for the equivalent of $25 /month with Backblaze.
A business with 25 computers can back up unlimited data with Backblaze for around $125 /month with a 1-year prepayment.
Backblaze keeps your critical business data very secure, using a 128-bit key to encrypt data and storing that key with 2048-bit RSA encryption.
Backblaze also has a standard service. See our Backblaze Review for more on it.
If deployment and management of yet another software program concerns you, or if making decisions about what data on your employee's computers should be backed up worries you, or if you're anxious about incurring overage charges as your data backup needs change, then Backblaze is the online backup service your business has been looking for.
If you need to back up a server, you can pay $5 /month /TB with their B2 Cloud Storage plan.
The prices above are for the yearly plan only. If you choose to pay by the month or for two years at once, the price-per-month equivalent will change.
Price based on storage needs, not number of devices.
Back up PCs, Macs, and mobile devices.
Supports My SQL, Exchange, and SharePoint.
No browser access to files.
No continuous backup.
SOS has one of the most popular consumer-grade backup plans in the world so it's no surprise that their business online backup offering doesn't disappoint either.
With SOS, you get centralized management, unlimited file versioning, 256-bit AES encryption as well as custom encryption keys, NAS and external device backup, mobile apps, support for unlimited PCs, Macs, and smartphones, and lots more.
SOS Business comes in seven plans, from 100 GB up to 2 TB. For an example, consider a requirement of 500 GB or 1,000 GB of storage. Respectively, these plans would come in at $83.33 /month ($999.99 /year) and $158.33 /month ($1,899.99 /year) if you prepay for a year of service.
There's also the option to pay for a backup plan on a monthly basis, but the per-month cost is then more expensive than going the one-year route.
Since SOS's plans are based not on the number of computers, but instead on the online backup storage space your business needs, it's pretty simple to determine how much their business-class service will run you based on the size of your company.
Infrascale Backup is SOS's enterprise-class cloud backup service, with support for server operating systems, Microsoft Exchange, SQL, more than 1 TB of backup space, and bare metal imaging.
j2 Global, Inc.
Handy admin dashboard.
Remote wipe computers.
Compatible with external drives.
Free trial available.
Does not support iPhone databases, email files, and iTunes databases.
Administrator receives excessive emails (but can opt out).
SugarSync is another company that offers business online backup. Business-class features like live support and an admin dashboard set SugarSync's business plan apart from their very popular consumer plans.
SugarSync offers one 1,000 GB plan for $55.00 /month that starts with 3 users with extra users running $13 /month /user. Here are some scenarios to help you compare SugarSync Business with the other business online backup services on this list:
Paying by year instead of per month will save some money. For example, the 5-user plan is $800 /year, which comes out to $66.67 /month.
Mobile apps for Android and iOS, easy file sharing, 256-bit AES encryption, and remote data wiping are a few more of the many great features you get with SugarSync for Business.
If you have more than three users, you may be able to get a better deal that what I've calculated above by contacting them for a Custom plan. That's the way to go as well if you need more than the 1,000 GB in their standard business plan.
Are there fewer than three users? SugarSync's consumer cloud backup service is a better bet.
Unlimited online storage.
Company branding on shared content.
User admin console.
Works with Windows, Linux, and Mac computers and servers.
No live chat support.
Limited mobile access.
Sharing features are somewhat limited.
OpenDrive also offers a business online backup plan, called Business Unlimited which, as you can guess, offers unlimited storage for your backed up business files.
In addition to unlimited storage in their Business Unlimited plan, OpenDrive offers support for backup from an unlimited number computers, no file size limits, unlimited upload (backup) bandwidth, 256 AES custom encryption keys, an admin console for management, file versioning up to 99 versions, and lots more.
For a 5 user business, unlimited cloud backup runs $497 /year, or $41.42 /month. A 25 user business gets unlimited backup space for $1,487 /year, or $123.92 /month.
You can also build your own plan to choose exactly how much storage you need, including a custom daily bandwidth amount. For example, the same 5 users could share 1 TB of storage for just $11.67 /month, or 25 users could use the 1 TB for $28.33 /month.
All of the plan options from above are with the 1-year prepayment option. Prices are a bit higher if you plan on paying by the month.
Centralized admin console.
Fast data uploads.
Slow data recovery from cloud storage.
Requires mastering a learning curve.
BigMIND Business (formerly called Zoolz Business) has a few pre-configured plans you can pick from, some of which include backup space for an unlimited number of computers and servers. The storage for these plans ranges from 100 GB to 250 GB, but you can customize the plans to add terabytes more of backup space.
To make things easier, BigMIND lets you build your own custom plan. You can define exactly how many computers or servers you need to back up.
As an example, say you have 5 computers you need to back up, with a combined storage space requirement of 250 GB. The cheapest way to do this would be to grab the Standard plan which allots 250 GB of online backup space to 100 users and 10 servers. You can get this for $20 /month or add more storage to fit your scenario; each additional 100 GB of space is $8 /month.
If your organization requires 1 TB of space for something like 25 users, BigMIND has the Smart Archive plan you can pick which provides 1 TB of cold storage to 50 servers and 500 users, for $40 /month. Every additional 1 TB of space is $40 /month.
If you prefer hot storage, the second example above could be had with the Premium plan, but it will cost more. Since you have to add 800 GB to the included 250 GB, the total monthly cost would reach around $160.00 /month.
BigMIND Business also has a number of features worth mentioning: your files are never deleted from your account when they're removed from a computer, you can upload files directly to the BigMIND website, permissions for users can be centrally managed, all files are transferred and stored using 256-bit AES encryption, and much more.
Absolutely. We're currently looking closer at a number of additional business online backup services from companies like Iron Mountain, Barracuda, Rackspace, NETGEAR, SpiderOak, Cobalt Iron, and many more. You'll see them all reviewed and ranked soon.
MozyPro was another business online backup service, but it was acquired by Carbonite in 2018.