How to Clear the App World Cache on Your BlackBerry

See your app updates quicker on BlackBerry 10

by
Elise Hines
Freelance Contributor
Former Lifewire writer Elise Hines has over ten years of experience in technical support, technical communication, and customer service in the IT and wireless industries.
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Elise Hines
Updated on June 09, 2020

If you're having trouble downloading updates for a BlackBerry app, the problem is probably caused by the App World application's cache. Clearing the cache should fix the problem.

Instructions in this article apply to devices running BlackBerry OS. If you're using a newer, Android-based BlackBerry device, then you shouldn't have these issues.

Person using a Blackberry device
Lifewire / Elise Degarmo

How to Clear the App World Cache on a Blackberry With a Keyboard

If your device has a SureType or a QWERTY keyboard, launch App World, then type rst while holding the alt key.

Once you perform the reset, App World will close. The next time you launch it and select My World, you will be prompted to re-enter your Blackberry ID (which was previously cached), and your list of applications will be refreshed.

How to Clear the App World Cache on BlackBerry Storm Devices

The process is different for BlackBerry devices with a touchscreen:

  1. Launch App World.

  2. Hold the device in landscape mode, and then activate the on-screen keyboard.

  3. Press and hold the ?!123 buttons until it locks.

  4. Type the following characters in sequence: 34(