Gaming Gaming Services How to Not Get Banned From Xbox Live What you can do to avoid getting suspended from Xbox Live Share Pin Email Print Tomohiro Ohsumi / Getty Images News Gaming Services Consoles & PCs Cheats & Codes Gaming Services Game Play & Streaming Mobile Gaming By Eric Qualls Writer Former Lifewire writer Eric Qualls has been covering the Xbox line of consoles and Xbox games since August 2004. our editorial process Twitter LinkedIn Eric Qualls Updated February 07, 2020 Microsoft's Xbox Live service upholds strict community standards that all users must follow. Before you begin playing, you should know which types of behaviors can lead to a ban from Xbox Live and what to do if your account gets suspended or banned. Information in this article applies to Xbox Live on all platforms including Xbox 360, Xbox One, and Windows 10. Xbox Live Standards and Policies When you create an Xbox Live account, you agree to the Microsoft Service Agreement and the Community Standards for Xbox Live. If another user reports you for violating the rules, a Microsoft employee will attempt to verify the accusation and determine if punishment is necessary. Microsoft has a full list of things that can get you suspended from Xbox Live including: Cheating by using mods or exploiting game glitchesAccount tamperingGamerscore or achievement tamperingAccount theftMarketplace theftImpersonationHarassmentPhishingSolicitationOffensive Gamertags, real names, or club namesOffensive images or DVR content uploads What to Do if Your Xbox Live Account Is Suspended You can visit the Xbox Enforcement Actions page to find out why your Xbox Live account was suspended and request a review. If you are banned from Xbox Live for violating community standards, you cannot get a refund for your subscription. Types of Xbox Bans and Suspensions Depending on the policy violation, Microsoft can issue different types of penalties. Temporary Bans For minor offenses, you can get suspended from using specific Xbox Live features. For example, you may be unable to upload content or chat with other players. More egregious violations, such as cheating or harassment, can lead to your entire account getting suspended. Temporary bans can last from 24 hours to two weeks depending on the severity of the infringement and any previous offenses. Gamertag Bans Microsoft does not tolerate racist, sexist, or otherwise offensive language in Gamertags. Microsoft will give you a free chance to change your Gamertag if it gets reported. If you don't comply, your Gamertag will be banned. Permanent and Device Bans Repeated violations of the Xbox Live Community Standards can result in your account getting permanently banned. Modding your Xbox system or attempting online fraud can lead to a device ban, which prevents all accounts on your console from connecting to Xbox Live. Some games have separate community rules in addition to Microsoft's. It's possible to get suspended from individual games for violating such policies. Xbox Live Reputation System Microsoft introduced the Xbox Live reputation system to help users avoid problem players and cut down on the number of enforcement complaints. It allows gamers to provide feedback about each others' behavior online. This system is separate from the Community Standards, so having a poor reputation will not result in a ban; you'll just be matched with other players with similar reputations in multiplayer games.