Averatec Trigem Technical Support Profile

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Averatec is low cost PC manufacturer that is really a branch of the Trigem computer company. The Averatec support was absorbed by the parent company and resulting in a number of web site and phone number changes for support. It is unclear how this change may have impacted the overall level of support to end users. Much of the same features still exist between the old site and the new save the ability to submit a trouble ticket online.

Products Supported:

  • Laptops
  • Desktops
  • Monitors
  • Consumer Electronics

Support Web Site:

Support Email:

  • support@trigemusa.com

Support Phone Numbers:

  • US Support: 1-714-429-8999 (Mon-Fri 8a-5p Pacific)

Other Support Options:

PC Magazine Survey Ratings:

User poll:

While I review a large amount of products from companies such as Averatec, I may not have much first hand experience with using their support departments for getting assistance. Because of this, I'm asking readers who have used Averatec various support options to rate how they feel they were able to resolve their problem. If you have used Averatec's support either via email, web or phone, please vote in the following poll to let others know how your experience turned out.

How would you rate Averatec's support?

  • Excellent
  • Above Average
  • Average
  • Below Average
  • Poor


If you would like to share your experience, either good or bad, trying to get support from Averatec for your purchases with other readers, please feel free to post your comments. If you are considering purchasing a product from Averatec, you can also go to the comments page and read those experiences that readers have posted.