News > Smart & Connected Life Alexa Getting OnStar Emergency Services Soon Starting with select OnStar members and rolling out fully in 2022 By Rob Rich Rob Rich Twitter News Reporter College for Creative Studies Rob is a freelance tech reporter with experience writing for a variety of outlets, including IGN, Unwinnable, 148Apps, Gamezebo, Pocket Gamer, Fanbolt, Zam, and more. lifewire's editorial guidelines Updated on September 22, 2021 02:09PM EDT Fact checked by Rich Scherr Fact checked by Rich Scherr Twitter University of Maryland Baltimore County Rich Scherr is a seasoned technology and financial journalist who spent nearly two decades as the editor of Potomac and Bay Area Tech Wire. lifewire's fact checking process Tweet Share Email Tweet Share Email Smart & Connected Life Mobile Phones Internet & Security Computers & Tablets Smart Life Tech Leaders Home Theater & Entertainment Software & Apps Social Media Streaming Gaming Women in Gaming Amazon and General Motors are working together to bring OnStar's Guardian service to Alexa devices soon. The new feature will add voice commands for OnStar emergency services to compatible Alexa devices like the Echo, Echo Dot, and Echo Show. The aim is to make it easy for people to get help as soon as possible when they need it, whether it's a fire, medical emergency, or any other type of crisis. General Motors When enabled, simply saying "Alexa, call for help" will get you in touch with an OnStar Emergency Advisor. There are limitations, of course, such as having an available internet connection or working Alexa device, which could be affected in certain types of emergencies. In those instances, it would be best to try and call emergency services directly instead. Still, being able to call for help immediately, without having to run to or find a phone, could make a huge difference. "This hands-free Alexa skill makes it easy for customers to get help from OnStar’s Emergency-Certified Advisors when they need it," said Beatrice Geoffrin, director for Amazon Alexa, in the announcement, "We hope this feature helps give families greater peace of mind throughout their day-to-day lives at home." Amazon OnStar's Guardian service will be available for some OnStar members soon—you'll receive an email with more information if you're selected. After that, a broader rollout to all compatible Alexa device users starting in 2022. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit