How to Add AppleCare to iPhone

How to get AppleCare after purchasing an iPhone

What to Know

  • iPhone: Go to Settings > General > About. Choose AppleCare+ Coverage Available.
  • Online: Go to the AppleCare+ website. Choose iPhone > enter a serial number or Apple ID. Run the remote diagnostic on your phone.
  • Other options: Go to an Apple Store with your iPhone and receipt. Call 800-275-2273 and speak with a representative.

This article will explain how to add AppleCare to your iPhone. You should be able to add AppleCare to your new iPhone within 60 days of purchase as long as you keep your proof of purchase.

How to Get AppleCare for Your iPhone

There are four ways to add AppleCare to your iPhone. You can do it from your iPhone, a web browser, over the phone, or by going to an Apple Store.

Method 1: From Your iPhone

If you add AppleCare coverage from your iPhone, you won’t even need to find your receipt.

  1. Open Settings on your iPhone. Go to General > About.

    iPhone settings with General and Abput highlighted
  2. Choose AppleCare+ Coverage Available.

    This option should be available for 60 days after you purchase your iPhone. If you don’t see it, check your device’s eligibility.

  3. Follow the onscreen instructions to see prices and plans.

Method 2: From Your Browser

You can also add AppleCare coverage from your browser. You will need your device’s serial number or your Apple ID.

  1. Go to the AppleCare+ website and choose the iPhone category.

    Apple Care website with iPhone highlighted
  2. Enter your iPhone’s serial number or your Apple ID.

    AppleCare iPhone sign in screen with Apple ID and Serial Number highilghted
  3. Run the remote diagnostic on your phone.

  4. Choose from AppleCare options and prices.

Method 3: From An Apple Store

Someone at an Apple store can help you get AppleCare coverage for your iPhone. You’ll need to take your receipt and allow them to inspect your device.

  1. Make an appointment at your local Apple store.

    Apple store locator
  2. Take your iPhone and your receipt.

  3. An Apple employee will inspect your device.

  4. If your device is eligible, you can choose an AppleCare+ plan.

Method 4: By Phone

You can add AppleCare to your phone by calling Apple.

  1. Call 800-275-2273.

  2. Allow the representative to run a remote diagnostic.

  3. If asked, provide a copy of your receipt.

What Does AppleCare Cover?

Apple iPhones have a one-year limited warranty and 90 days of complimentary technical support. This plan covers hardware repair or a new battery. AppleCare+ extends this coverage for three additional years, starting from the day you purchased AppleCare+. AppleCare+ also covers two incidents of accidental damage per year (subject to service fees).

If you’re worried about your device being lost or stolen, you can get AppleCare+ with Theft and Loss. This plan provides a replacement device. 

Can You Buy AppleCare After Damage?

You may be able to get AppleCare even if you damaged your phone, but only if you have it repaired first. If the part requires complete replacement, like a new screen, your device will no longer qualify for AppleCare. An Apple Authorized Service Provider must do it, not a third-party repair provider.

How Long After Purchase Can You Buy AppleCare?

You can add AppleCare coverage to your phone within 60 days of purchase. To see how long you have left, go to Settings. An onscreen prompt will tell you how many days you have left to purchase AppleCare.

  • How do I cancel AppleCare?

    To cancel your AppleCare coverage, you'll need to contact Apple support. Make sure you have your AppleCare agreement number, which you can find by signing in MySupport. You'll also need your device's serial number and your sales receipt. If you cancel within 30 days of purchasing AppleCare, you'll get a full refund. After 30 days, your refund will be prorated.

  • How do I find out if I have AppleCare?

    To check your AppleCare service and support coverage, go to Apple's Check Coverage website and enter your serial number and the Captcha code. Among other things, you'll be able to view AppleCare and warranty coverage as well as purchase AppleCare.

  • How long does AppleCare last?

    Apple includes a one-year limited warranty with its hardware purchases that can protect you against manufacturing defects as well as 90 days of phone support. AppleCare+ coverage extends the original warranty and provides tech support for two or three years, after which you can go month-to-month indefinitely.

Was this page helpful?