How to Access Your Modem Settings

Accessing modem settings takes only a few clicks

What to Know

  • Enter your default gateway IP address into the web browser of your choice on a device connected to your home network.
  • Sign in, and look for a Settings option.
  • Unless otherwise changed, your modem's sign-in information will be on default and will need updating for security.

This article explains how to access the settings page of a modem through any web browser.

If you have a wireless network and only one internet 'device,' this means you have a modem with built-in wireless networking, i.e. a router. This is the most common setup, and you can access both your router and modem settings from any device connected to your home network.

How to Access Modem Settings

Overwhelmingly, today's modems include built-in wireless networking, and if you have this, you can access your settings page on any device connected to your home network. If you don't have wireless networking, you will need to use a computer with a wired connection to your network.

Before you open up a web browser to go to your modem's settings page, you'll need to have your sign-in information handy. If you haven't otherwise changed your modem's login info, it will be the default, unless it was changed by your ISP. If this is the case, your sign-in info will likely be located on your modem or included with the paperwork from your ISP.

To find your default login information, you will need to search for your modem's information online. Usually, it's a combination of "admin" for the username and "password" for the password. Here's where you can find default passwords for some common devices:

If your modem login information is set to default, once you find out your login information, you should change your password so nobody can access your home network settings but yourself.

  1. Find your default gateway IP address. This will be your modem's IP address you can use to access your network's web management portal to adjust all kinds of settings.

  2. Open up any web browser connected to your network, and type in the default gateway IP address and press Enter. It may take a few seconds to load.

    Modem login prompt
  3. This will bring you to your modem's web management portal, where you'll need to log in. Remember, if you haven't changed your password from default to change it after you log in for the first time.

    Modem settings
  4. Every modem will handle its layout slightly differently. Look around for a Settings or Options area. Sometimes modems will give you the choice between 'Simple' and 'Advanced' settings, where Advanced will usually hold all the most important settings.

    Sometimes, logging in will bring you directly to settings.

  5. From these pages, you can do a variety of things, from forwarding ports to changing your internet password to everything in between. Knowing how to access your settings page is useful in the event you ever experience issues with your internet and want to troubleshoot.

Frequently Asked Questions

  • How do I access my Arris modem settings? To access your Arris modem's settings, you'll log in to your product's Web Manager. Most Arris modems use a default IP address and log-in information, which you can find in your user manual. Depending on your modem model, the main buttons in the Web Manager might include WAN setup, Configuration, Status, and Utilities. Some Arris Wi-Fi modems also receive support from an Arris mobile app for iOS and Android.
  • Why am I unable to access my modem settings? If you can't log in to your modem, you could have an issue with the device itself or the browser. Log in from a different browser and double-check the cable connections with the modem. If those fixes don't work, you may want to power-cycle your modem or factory reset it.
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